Frequently Asked Questions

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Frequently Asked Questions

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Tariff

The following items are generally included in the bill calculation:


  • Distribution Fee,
  • Power Fee,
  • Reactive Fee,
  • Power Overrun Fee,
  • Municipal Consumption Tax,
  • VAT

The Distribution Fee, which is determined by law and regulations, covers all costs incurred in transporting electricity to the point of consumption and is calculated based on the tariff published by the Energy Market Regulatory Authority (EMRA).


Power Fee is the total amount to be paid, calculated based on the bilateral agreement price and the amount of energy consumed.


Reactive Fee is a tariff type defined under the relevant regulation. This tariff is recognized as the reactive charge on consumers' electricity bills. If the percentages specified in the regulation are exceeded, the amount is calculated based on this fee.


Power Overrun Fee is the amount invoiced for exceeding the power limit specified in the connection agreement or contract.


Municipal (Electricity) Consumption Tax (MCT/ECT) is calculated at 5% (5 percent) for all subscriber groups and 1% (1 percent) for the Industrial Subscriber Group, applied to the Power Fee transferred to the municipality serving the region where the subscription is located.


VAT is a tax item calculated on the bill base and reflected on the bill in accordance with the Value Added Tax Law No. 3065.

Eligible Consumer

Consumers who use electricity above the electricity consumption amount set by the Energy Market Regulatory Authority (EMRA) each year are defined as “eligible consumers”. The limit for becoming an eligible consumer is published by EMRA until January 31 of each year.

The lower limit for the amount of consumption required to become an eligible consumer is updated by EMRA every year. For 2026, the latest eligible consumer limit is 500 kWh per year.

There is no obstacle in the current EMRA regulations for an eligible consumer who wants to change their contracted supplier.

Bilateral agreements are commercial agreements between individuals and legal entities, governed by the provisions of private law, for the purchase and sale of electricity and/or capacity, which are not subject to the approval of the Board.

The End Source Supply Tariff is a special tariff regulation applied to subscribers with high electricity consumption. This tariff is valid for customers who exceed the consumption limits of 4,000 kWh for Residential subscribers, 15,000 kWh for Business and Industrial subscribers, 150,000,000 kWh for Agricultural Activity in the relevant calendar year.

RAI, the abbreviation for Retrospective Adjustment Item, is an amount reflected on the bill due to under- or over-billing of the relevant month's consumption from the previous 6 months.

If the contract with the supplier is terminated for any reason, the supplier applies to the Market Operator. If the application is made until 24:00 on the last business day before the sixth of the current month, the electricity energy supply of the eligible consumer from the supplier ends on the last day of the current month. If the application is made after this date, the electricity supply of the eligible consumer from the current supplier shall end as of the last day of the following month.